Enter the one-time Spok Mobile 6-digit password found in the “Welcome to Spok” email from ( ).Enter your Spok Mobile Username, which is your 10-digit mobile phone number, numbers only and no dashes.Important: Please refrain from turning on “DND” (Do Not Disturb), or “Mute” setting as this will prevent audible alerts. Tap Allow for Spok Mobile to Send Critical Alerts.Important: If Schedule Summary is turned on, ensure Spok Mobile app is allowed notifications Tap Allow for Spok Mobile to Send Notifications.

Note: Intelligent Hub (AirWatch), our Mobile Device Management software, is required to access U App Catalog and Spok Mobile App. Install the Spok Mobile App from the U App Catalog.If you are having trouble setting it up on your own, complete a request for a specialist to assist you in setting up Spok. If added, the Spok Mobile app will not notify (play sound) when the user receives any message. Make sure the Spok Mobile app’s toggle is off for ‘Apps in Summary’ in Device Settings. Notification Summary on iOS 15 provides a summary of app notifications at one time during the day. Learn more in how to turn on notifications if Focus Mode is enabled and turn on Mute Override feature when Do Not Disturb feature is enabled in FAQ section →ĭo not enable notification summary for Spok Mobile If the below steps aren’t taken, you may not be notified when you receive a page. Turn on notifications if Focus Mode is enabled and turn on Mute Override featureīe sure to turn on the Override Mute Switch on Spok Mobile App or allow Spok Mobile app to deliver messages if Focus Mode is enabled.

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